Immediate Upgrades Required for Any System Using 3G Technology

This new year brings imminent deadlines to update many alarm systems in order to remain in service. Due to the telecommunications industry’s plan to discontinue 3G service, many systems must have a communication upgrade to continue sending alarm signals to the monitoring center.

AT&T will end its 3G service in a matter of weeks, while Verizon 3G will be gone by the end of the year. We’ve already seen drops in service in some locations, so it’s imperative that we upgrade the communication technology in all systems affected by the change.

If you receive a letter or call that your system requires this critical update, contact us immediately. Or if you’re with another provider and want to explore your options for upgrading while switching to Mountain Alarm, contact us today. We’d love the opportunity to meet your needs. Our Customer Experience team will schedule an appointment to upgrade the equipment at your home or business to keep the signal reliable and your system operating as it should.

There is an added benefit to updating systems that use outdated technology. These upgrades, while mandated by changes made by the telecommunications industry, offer affected customers the ability to add smart automation devices including thermostats, lights, locks, garage door controllers, and small appliance modules.

For those older systems that do not use cellular technology to send alarm signals, upgrading to new equipment provides the option to interact with the system remotely. With interactive services, users can arm and disarm their system remotely and receive real-time notifications and reminders anywhere, all from an app on their smartphone, tablet, or computer.

We are currently offering special pricing for all of our options to facilitate this necessary update. If you have any questions or need to schedule a service call, please contact our Customer Experience Department as soon as possible at 1-888-349-3455 or email us at