In addition to fire-protection systems, our product and service offerings include installation, inspection, and recharging of fire extinguishers and fire sprinklers.
We started offering these products and services along the Wasatch Front in Northern Utah and in Phoenix, Arizona, in 2014. In 2021, we started offering them in St. George, Utah, and this year, we began providing these additional offerings in Boise, Idaho.
It has been overwhelmingly successful, and we have attracted and trained very talented extinguisher and fire-sprinkler technicians. We have found our customers would prefer to use us to provide all their life-safety services in their facilities rather than multiple vendors. Over the next18 months, we will add extinguisher and fire-sprinkler services at all our locations. You might ask, why? My answer to that question is because it is our goal to be the best life-safety business in the world, which means being a one-stop shop for all our commercial and residential customers’ needs.
We started as a fire-alarm company in 1952. Seventy years later, we haven’t forgotten our fire-alarm roots. More than 50 percent of our revenue still derives from products and services related to fire alarms. We have also grown to be one of the largest security providers offering intrusion detection, monitoring, video surveillance, automation, and access control. Offering fire-extinguisher and fire-sprinkler services is just the next step in reaching that goal to be the world’s best at what we do.
by Eric Garner, CEO & President